These terms govern the services TRRUST provides to you. They apply alongside any proposal, quote, or written scope of work we agree to. Where a signed scope of work says something different, that document takes precedence for the specific point it covers.
By engaging TRRUST or paying an invoice, you accept these terms on behalf of your business.
TRRUST provides referral and partnership services, which may include some or all of the following depending on what you have signed up for:
We may adjust methods, tools, and tactics as we learn what works for your business. The deliverables and scope stay as agreed unless we both agree in writing to change them.
There is no long-term contract. Services run month to month.
Either party may cancel at any time by giving 30 days’ written notice. Notice can be sent by email. Services continue through the 30-day notice period and remain payable in full. The final invoice is pro-rated to the last day of that period.
Fees already paid for work completed are non-refundable. Any partner introductions, agreements, or materials created during the engagement remain yours to keep.
We may pause or end services immediately if invoices go unpaid past 30 days, or if the work would require us to act unlawfully or misrepresent your business.
TRRUST takes four weeks of vacation per year, spread evenly across the year, roughly one week per quarter.
We give advance notice of scheduled time off, and plan around it so your program keeps running: outreach and communications are scheduled ahead, and partner activity continues. Live meetings, calls, and new work are paused during these weeks and resume immediately after.
Vacation weeks are part of the normal service year and do not reduce monthly fees or extend the term.
Fees, billing frequency, and any performance-based components are set out in your proposal or scope of work. Unless stated otherwise, monthly fees are invoiced in advance and due on receipt.
Referral fees, partner commissions, software subscriptions, event costs, and advertising spend are separate from our fees and are your responsibility unless we have agreed otherwise in writing.
Fees are exclusive of applicable taxes. We may adjust pricing with 30 days’ notice.
The program only works when both sides show up. You agree to:
Delays in access, approvals, or follow-up will affect timelines and results.
Referrals compound over time. We commit to the work, the process, and the reporting, not to a specific number of leads, partners, or dollars of revenue. Nothing in our materials, calls, or website should be read as a guarantee of results.
Each party will keep the other’s non-public business information confidential and use it only for the purpose of the engagement. This obligation continues after the engagement ends.
We may reference your business name and describe the work at a general level for marketing purposes. Tell us in writing if you’d rather we didn’t, and we won’t.
Once paid for, the deliverables created specifically for you, your Partner Playbook, partner list, landing page copy, and campaign materials, are yours to use.
TRRUST retains ownership of its own frameworks, templates, processes, training content, and tools. You may use them internally; you may not resell, license, or publish them.
You keep ownership of your brand, content, and data.
Your program may run on third-party software (CRM, email, scheduling, tracking, and similar). Those tools have their own terms and pricing, and their availability is outside our control. We are not responsible for outages, changes, or data loss caused by third-party providers.
To the extent permitted by law, TRRUST’s total liability arising out of or relating to the services is limited to the fees you paid us in the three months before the claim arose.
Neither party is liable for indirect, incidental, or consequential losses, including lost profits or lost business opportunities.
We collect only the information needed to run your program and respond to enquiries. We don’t sell personal information. Contact and lead data is handled on your behalf and returned or deleted at your request when the engagement ends.
We may update these terms from time to time. The current version is always posted on this page, and material changes take effect 30 days after posting. Continuing to use our services after that means you accept the updated terms.
These terms are governed by the laws of the jurisdiction in which TRRUST operates, and both parties submit to the courts of that jurisdiction. If any provision is found unenforceable, the rest remains in effect.
Questions about these terms? Email derek@getTRRUST.com and we’ll answer them ourselves.
